Terms and Conditions
Free Consultation
Prior to booking an appointment, I offer a complimentary 20-minute telephone conversation to assess how I can best assist you.
Payment
Payment for sessions is an essential part of our engagement.
- Fees are invoiced in advance, and HypnobyEmma.com reserves the right to cancel pre-booked sessions if full payment has not been made.
- Payment is invoiced and must be completed at least 48 hours before the session commences.
- I accept payment via PayPal, bank transfer, or other direct transfer methods 48 hours prior to your appointment.
Commitments and Integrity
I am committed to upholding the highest standards of integrity, honesty, professionalism, and respect. I will inform you if, at any point, I believe my involvement is unlikely to have a positive impact on your life or if we can no longer work together. I expect you to honour any commitments and promises made during our sessions, including completing assigned tasks.
Availability
You may contact me outside of our scheduled sessions via WhatsApp or email. Staying in touch via email to update me on your progress and share relevant information for our sessions is encouraged. I will make every effort to respond to messages within 24 hours, barring reasonable exceptions. I will inform you if I am unavailable for an extended period, such as during a vacation.
Cancellations
It is essential for the benefit of both you and my other clients to maintain our scheduled appointments. A minimum of 48 hours notice is required to cancel an appointment. Failure to provide adequate notice may result in the full session fee being charged. If you are delayed for an appointment, please notify me via WhatsApp at (0034)641539426.
Important Note
Please be aware that the effects of therapy may vary from client to client. No therapy can guarantee a 100% cure. All clients are required to complete a questionnaire form before undergoing hypnotherapy, which may include disclosing certain medical information. While clinical hypnotherapy is generally safe, if you are epileptic or under psychiatric treatment, it is advisable to obtain a letter from your medical practitioner confirming your suitability for hypnotherapy.
Disclaimer
The success of recommended treatments and therapies depends on an individual’s commitment to attending sessions and following action plans agreed between the practitioner and the client. In the case of clinical hypnosis, susceptibility can vary, and this will be assessed prior to any hypnosis sessions taking place.
Privacy Policy
Introduction
This Privacy Policy outlines how HypnoByEmma.com collects, uses, and protects your personal information. By using our services, you consent to the practices described in this policy.
Information We Collect
We may collect the following information:
- Personal information, including name, contact details, and demographic information.
- Health and medical information provided during the therapy process
Use of Information
We use the collected information for the following purposes:
- Providing hypnotherapy services and related support.
- Internal record-keeping.
- Communicating with clients.
- Improving our services.
- Complying with legal obligations.
Confidentiality
Your personal information, including the content of therapy sessions, is treated with the utmost confidentiality. It is not shared with third parties except in cases required by law.
Consent
Clients are required to provide informed consent for the collection and use of their personal information. This consent is obtained before initiating therapy sessions.
Security
We are committed to ensuring that your information is secure. We implement suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.
Cookies and Tracking
Our website may use cookies to monitor browsing preferences. You can modify your browser settings to decline cookies if you prefer.
Links to Other Websites
Our website may contain links to other websites of interest. However, we do not have control over these external sites, and their privacy policies may differ from ours.
Your Choices
You can choose to restrict the collection or use of your personal information. However, this may impact our ability to provide certain services.
Access to Your Information
You may request details of personal information we hold about you under the Data Protection Act. A small fee may be payable.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Please check our website for the latest version.
Contact Information
If you have any questions or concerns about our Privacy Policy, please contact us at hello@hypnobyemma.com.